FAQ

Yes, we offer a wide range of services and repairs – from a simple re-string to more complex jobs and modifications.  Please look at our repair menu for details and prices. 

Repair Menu

Guitars of all types, of course, but our Technicians are also able to carry out repairs on Amps, pedals, keyboards and other electronic devices – if you’re not sure, please ask and we’ll do our best to help.

Contact Us

The menu lists the more standard jobs, but there’s lots more our Technicians can do for you so please make contact and we’d be happy to discuss your particular requirements.

Contact Us

Yes, of course -we will need to inspect the item(s) you wish to part exchange and agree on a value, but we are happy to discuss this option.

Contact Us

We’ve had lots of enquiries about teaching and we work with a number of tutors in the area.  Currently, the Covid 19 pandemic means that we cannot deliver face to face lessons at Waterloo Music but we will advise as soon as that situation changes.

We’d be delighted to – we are always looking to refine our stock offering to best meet demand, so please get in touch and let us know what you want and we’ll do our best to help.

That’s a very important part of what we offer as Waterloo Music.  We currently have a private practice room which people can use if they wish to spend time trying out and getting to know a new instrument, before making their decision.  We also have expert staff who can advise and work with you to provide the best instrument and equipment for your needs – whether you’re a complete beginner or a seasoned performer.

There are lots of ways – Facebook message, chat function on the website, email, shop telephone. You can find this information through our contact page.

Get in touch

As a non-essential retail outlet, the shop is closed.  However, we can still offer "click and collect" so please do feel free to buy from our website and we can arrange for you to collect your purchases.

Also, we are happy to deliver locally free of charge or use Royal Mail / couriers if you are further afield.

Our repair service is still available with work normally being carried out on Thursdays; we just have to make arrangements for you to drop off and pick up your items.

Finally, please keep in touch, either via the website /email or by Facebook if you have an enquiry or need advice.